Thank you for fighting to help us find justice. We found your company entirely satisfactory being first class in every respect, showing patience with our inability to provide the relevant paperwork and making polite suggestions to find alternatives. Your response with energy and efficiency encouraged us to carry on and we eventually were enabled to send the required information.

We felt you totally trustworthy, showing initiative and persistence towards our case; always acting with friendly professionalism and enthusiasm. It has been very comforting to be able to rely on your superior qualities and ethical dignity. Please accept our sincere gratitude.

Mrs Mary Cooper - Devon - June 2018

I have no hesitation in recommending CBI. We were very unsure initially whether they could claim on our behalf because we hadn’t made any claims before, but they represented us and successfully got the full amount of the claim. As a company they were polite and kept in touch all the way through the process.

We’re very happy clients.


Sharon Birch - August 2018

Case Study 1


 In July 2014, Mr Wood subscribed to a Holiday Club membership scheme which offered access to a variety of luxurious resorts located throughout Europe. On signing a contract (and paying a large deposit), Mr Wood was informed that he would be eligible to exchange his week’s holiday for a different time and location in accordance with the RCI programme. Unfortunately, Mr Wood soon established that only two substandard resorts were available through the Holiday Club scheme and that the organisation was not registered as part of the RCI programme.


Our team have successfully claimed millions of pounds in compensation across a wide range of mis-sold products and investments. During our long careers, specialist Timeshare knowledge has been developed and refined for clients that have been victims of Timeshare sharp practices and outright fraud.

Case Study 2


Mrs Ashton wished to dispose of her Timeshare. In January 2012, a seemingly reputable company contacted Mrs Ashton with a view to assisting with the sale of her Timeshare property. The company advised that a client had recently expressed an interest in purchasing her Timeshare and that, in order to complete the transaction, Mrs Ashton would be required to pay a fully refundable deposit. After paying a large deposit and signing the necessary contracts, Mrs Ashton found herself unable to make any contact with the company and her Timeshare currently remains unsold.

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